Managing Change in Tesco

Introduction

Managing change in an organization has been considered to be strategic as well as authentic source of governing principles as well as making assurance about greater market share and stability. At the same time, it has been evident from the study and analysis of TESCO that the organization has been recognized with suitable market growth and position at this moment. In the year 2019, with reference to the market analysis, the numbers of shops are 6800 approximately, which is spreading all over different places in the UK (Brown, 2020). For businesses looking to navigate such changes effectively, seeking business dissertation help can provide the most valuable insights and strategies.

Some of the areas like India, Malaysia, Poland, Hungary, Slovakia, Ireland, and Cztech. With respect to the company's policy, global market expansion of the company throughout the area covers an extremely huge size (Tesco PLC, 2020). The paper has been based on the profit margin and the company business enhancements are to a great extent. The change impact analysis has been conducted throughout the report for Tesco Plc.

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Discussion

According to the market evaluation report¸ it has been well acknowledged that Tesco seems to have captured maximum shares in the market in the UK-based so that it had found effective and necessary for its existing business loss for a new change in the business market (Purpose Media, 2020). Having a global expansion since 1990, it has expanded with 11 other countries of the world due to its diversified nature of retailing. Books, petrol, clothing, furniture, financial services, telecom, software, internet services, etc are the emancipated part of the organization including their team for different aspects with having skillful members of the company who have a certain expertise in those sectors of the domain. In other words, the use of change management models like Kurt Lewin’s and Force field strategic Framework would be suitable one and applicable element of managing change in the business as well (Roşca, 2020). In this context, as the business is going through a series of change process in its systems, it needs to take some serious note of planning further for managing the leading change in the supermarket retail sector in UK.

Effective Planning for Change

Effective Planning for Change

According to the change management plan, it needs to be concentrated on primary concerns that is the determination of organization goals, its rules and roles to be assigned to the workforce as well as working on progress of measuring and evaluating the roles and implementing it towards action (Carstensen and Vinter, 2017). In this regard, Tesco has during this current situation has to focus on this particular concepts so that it may have its emphasis on the active determination of goals and strategies so that it may have better outcome in the business. Considering the critical situation of Tesco, it can be evident that the pressures of change in the market that the firm is going through so far can be controlled as well as managed by the help of making this above plan more proactive.

Tesco needs to have a serious note on continuous process of improvement in its overall change management process as well as having its relation with the market and its strategy is mainly for its customer services through digitalized transformation and more restrictions for its delivery slots and introducing its protective screens on checkouts as well (Brown, 2020). These are certain planning and proceeding with the planning of new change so that the company might be able to implement its well planned change for future growth prospects.

Change Impact Analysis on the Business

According to the above situation identified as well as its planning and procedures, it can be well acknowledged that impact of change can be positive or negative in a business such as in case of Tesco Plc. In respect of that there have been key drivers of change below that can be evident below to identify and understand about the outcome of certain influences that may have on new change (Tsoury et al. 2016). If there is a new change in the strategy, there might be some below following outcome on the business:

Stakeholders’ Conflicts: Internal conflicts between the stakeholders may occur due to change in the business, which needs to be controlled with a communication strategy.

Increase of Cost of resources for better change: If the change in Tesco’s strategy and operations brings additional cost, it may have to newly plan and proceed with sustainable plan, which would mange and capable to handle its new challenges that may come its way.

Critical Evaluation of Force Field of Analysis

Critical Evaluation of Force Field of Analysis

According to the above change process in the management of Tesco, it can be identified that most of its integral part of business required to be measured in respect of its newly planned vision for its business growth. With the application of this above model, it can be concentrated on the key areas of business to determine that its change is feasible in the market for long run (Senftle et al. 2016). In this case, Tesco’s strategic leaders need to look upon the restraining forces as well as on its driving forces besides, so that it may be able to combat against its uncertainty in the market. For example, below are some of the areas:

Concentration on its restraining forces:

Development of its competitive strategy:

The hierarchy of the organization needs to be changed and planned according to the situation. The stakeholders need to be presented accordingly so that, they could manage the current issues of the company (Razlog et al. 2020).

Cost structure and budgetary plan:

Some of the essential changed management plans should be enforced apart from the other sectors and keeping them behind to all the respective authorities apparently with the need for gathering information for the respective evaluation (Capatina et al. 2018). For example, the cost management for proceeding with new change that can act as restraining force suddenly. With all the risks associated with budgeting, the company needs to have a lookout to the resistant dependencies with a factor related to the risk.

Resource management:

Tesco’s management need to have separate sections for the reinforcement of the resources for the current business functions with respective objectives. It is a factor for enhancing business policies and demand. Along with that, an additional marketing plan can be made out of a solution by doing some of the effection interactions (Senftle et al. 2016). For that, the organization needs to be more efficient in preparing a more strategic communication plan on basis of the criteria that have to be way sounder for the emancipated communication skills which can be another way out for the improvement of the organization's business policy including the optimum factors.

Based on the Force-Field analysis above, it has been recognized that Tesco seems to be in high requisition of change implementation, as per market situation. In fact, current changes in duties are mandatory elements that are highly required by the management. In addition, proper guidance and motivation from the leaders are very helpful for professional abilities (Razlog et al. 2020). The duties are meant to be changing as per the policies of the organization. The support system of the management team with all the goals and systems needed to support the structure of the organization. The discussion of different kinds of issues with the organization has been thoroughly taken through their network policies so that the solutions might be dependent on some of the strategies with including innovations.

Drivers of Change

Drivers of Change

External:

Government: The controlled performances of Tesco, which are forced to cut the big store costs demanding in big stores for the government encouragement and the opportunities of the job to create the scope of the opening scope, include few of the other factors.

Technology: This is the biggest factor for the companies to adopt the driving scope and the change because of the new stock invention which the teammates were previously not easily accepting. Tesco seems to have its major change in its operations and execution process with the implications of automation (Brown, 2020).

Customers: The mass shopping demands of the customer-led the company to provide mobiles, clothes, and electronics thus providing the customers for easy and convenient shopping (BBC News. 2020).

Economic/Investors: The changes that occurred in the organization were directly related to the profit which is one of the most important key factors for the change of management in the organization. As the ratio of unemployment was increasing, it was providing employment with its new products as well as new stores (Purpose Media, 2020). In this regard, Tesco needs to plan and proceed with its investments with effective measures as well as strategic growth and flow of income.

Competitors: In case of competitor, as key drivers, Tesco needs to develop and look into the rate of production process as well as making ensure about its pricing strategies for products and provide discounts during the time of pandemic (Wood et al. 2017). It can be able to fix this problem in terms of having suitable hold in the market.

Internal Drivers of Change affecting on the business

To bring about a huge opportunity in the market, Tesco had gone through a massive change through its strategic planning above as well as focusing on its weaker areas.

Capabilities and Resources: From an online review, as there is a massive change of human resources through job cuts during the pandemic and major influence of Brexit, Tesco’s management might undergo with a serious impact on its decision-making processes (BBC News. 2020). Apart from that it needs to identify effective resources that can support behind some major concerns like lean process of production, outsourcing process as well as agile or Scrum process techniques of supply chain for managing its cost and quality of products.

Inventions: The management in Tesco needs to have automation tools and software implications for enhancing its cloud platforms for managing customers’ services as well as product qualities (Susanto, 2016).

Dissatisfaction and Desire: Tesco might have its serious note on its dissatisfaction ratio of production quality and customer services as well so that it may not be able to find some valuable solutions and enhancing customer value in the market so that it may have positive desire to come up with positive ideas for the purpose of business innovations.

Evaluation of drivers of change affecting on leadership team and individual behavior within an organization

The communication of the leaders and managers in the organization needs to be focused that may find integral part of analysis in the overall business change and its decision-making process.

Impact on individual Behavior with team members

According to Demir et al. (2018), planning of the state of employees can be taken way more forward with the new change in the organization. In other words, it is not readily accepted by the people who have been working over there. The clarification of the company regarding the benefits of the change that has been taking place is very essential. If Tesco’s senior management provides that motivation, it would help the people or the employees to feel free as a good fit for the organization. At the same time, it would be beneficial for the improvement the key aspects of the change are mentioned in several ways:

On the other hand, Pollack and Matous (2019), opined that the change, and its possible outcomes should also be a part of the predictive analysis. Some of the changes can result in negatively and have an impact, which is based on backward productivity. If the Tesco’s management takes certain initiatives on the identification of the modified methods, which are expected by the employees for requesting any change can be possible that can take place. Hence, it may have positive impact on the teammates. For their professional skill development, the heads of the organization should guide and keep them monitored for their skill check and also to see their improvement in terms of the given factors which has to be monitored.

Impact on Leadership team

The change on the leadership team is another major factor that needs to be looked upon by the end of the Tesco’s management itself. Awadari and Kanwal (2019), stated that the employees should be given or provided value and also the important functions should be identified within them. It determines that the team members should not get saturated or in other words, should keep on giving required effort which has to be provided to the company.

Besides, Demir et al. (2018), commented that the relevancy of the cost, the technological risk factors are associated along with the company policy. It has indicated towards entire process that needs to be planned by the management itself. Every aspect of the change of management program should be performed according to the management plan of Doppler and Lauterburg. The critical concerns like customer preferences as well as other additional valuable aspects need to be considered so that proper planning may increase value to the customers. Hence, it may require approval from the stakeholders of the company for processing with further steps.

Application of Leadership approaches and models

Kurt Lewin's Model

Kurt Lewin's Model

According to the strategic framework of Lewin’s change model, it has been acknowledged that a change in an organization may not be conventional at the beginning of its establishment. In other words, it needs to be proactively implemented using the key positive aspects of this business that is going on in the market as well (Enders et al. 2020). In this respect, three stages of employees may have different impacts or different behaviroral changes, as per type of change are done. Based on that Tesco’s sole responsibility is to have a serious note on the following elements after conducting a major change in the process as well.

Managing Unfreezing stage of change

Having a structured business model, proper motivation is required for managing this change of the organization. Some of the intervention models aligned with the critical pathways that have been coming in their way of business.

The active and the proactive: Motivation would be the key option to improve the working attitude and the behavior of the works towards the change (Enders et al. 2020). Tesco’s senior and junior staffs need to have this key area of motivation so that it may not have any major lack in this.

The feedback of the staffs: Personal interviews need to be are taken from the employees of the organization, which is important for the betterment of the employees as well as organization.

Development of team: For enhance or any betterment, the team working skills is needed by the company to develop the current business framework option.

Apart from that, the approach of the management needs to be concentrating on techniques for enhancing their skills and competencies (Pollack and Matous, 2019). If Tesco looks into these criteria, it would reduce the overall process and modify to get proper functional orientation. In this regard, the performance of the employees may improve automatically. The technique that would be modified would for system technologies. Thus, with reference to the above case study, the Tesco needs to implement and keep an eye upon the above-discussed issues related to the factors and thus required for the change in its structural management of the system.

Conclusion

Based on the overall of Tesco’s new change implementation, it has been thoroughly discussed in a proper manner. In other words, it helps in the increase of a greaternumber of shares for the mentioned organization. The company aspires to bring back the lost shares of them and also some of their existing functions including their revenue generation model that has been a very important factor and one of the key aspects of the management model change.

Apart from that, motivating being one of the other key factors generating the cause of their demand for their organization. Moreover, for this process, it is important to go through the policies in detail. The company needs to expand its business criteria details other than its source of formulation in different regions of the world and attract more customers for increasing the revenue of this company. Proper syntax analysis of different forces should be theoretically analyzed and monitored accordingly.

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Recommendations

Based on the above change implementation model and process orientation, it can be well acknowledged that Tesco may have its key concerning areas to be changed with time so that there might not be any drawback of its major concerns. At the same time, the company needs to take some serious note on the following aspects below for growth prospects:Technical Assistance: There has to be R&D Team for managing and monitoring some of the key areas of business into practices so that it may not have any further degeneration on the area of technical glitches for the customers.

Technical Assistance: There has to be R&D Team for managing and monitoring some of the key areas of business into practices so that it may not have any further degeneration on the area of technical glitches for the customers.

Customer value through opportunities: The marketing team from Tesco needs to take regular estimation and budgetary discussion with the operational management for the sake of having a preplanned execution on the marketing approaches for making change implemented in a professional manner. It may avoid any further chaos in between customers and employers as well.

The Sales team Development: According to the market overview above, the sales team needs to consider the pricing strategies as well as have daily consultation with the operations for getting regular update of budgets and constraints for offering something with an additional benefits or not.

Moreover, it has been acknowledged that the overall market is required to make a balance act between supply and demand with priority so that shares of market and its cost effectives concerns cannot be affected so tremendously in a market like UK. Therefore, in case of Tesco Plc, UK-based market needs to be strengthened well in association with better forms and tools for progressive growth and development with sustainable approaches.

References

Awadari, A.C. and Kanwal, S., 2019. Employee participation in organizational change: A case of Tesco PLC. International Journal of Financial, Accounting, and Management, 1(2), pp.91-99.

Capatina, A., Vasilache, R., Schin, G.C. and Antohi, V.M., 2018. Drivers and Barriers Related to Project Management Software Implementation in Romanian Organizations: A Force Field Analysis. In Information Technology as a Facilitator of Social Processes in Project Management and Collaborative Work (pp. 40-61). IGI Global.

Carstensen, P.H. and Vinter, O., 2017, October. Aspects you should consider in your action plan when implementing an improvement strategy. In International Conference on Software Process Improvement and Capability Determination (pp. 467-480). Springer, Cham.

Demir, M., McNeese, N.J. and Cooke, N.J., 2018. The impact of perceived autonomous agents on dynamic team behaviors. IEEE Transactions on Emerging Topics in Computational Intelligence, 2(4), pp.258-267.

Enders, T., Benz, C., Schüritz, R. and Lujan, P., 2020. How to Implement an Open Data Strategy? Analyzing Organizational Change Processes to Enable Value Creation by Revealing Data. In ECIS.

Pollack, J. and Matous, P., 2019. Testing the impact of targeted team building on project team communication using social network analysis. International Journal of Project Management, 37(3), pp.473-484.

Purpose Media. 2020. What Can Your Business Learn From Tesco’S Change In Its Approach To Marketing? - Purpose Media. [online] Available at:

Razlog, L., Irwin, T. and Marrison, C., 2020. A Framework for Managing Government Guarantees.

Roşca, V.I., 2020, July. Implications of Lewin’s Field Theory on Social Change. In Proceedings of the International Conference on Business Excellence (Vol. 14, No. 1, pp. 617-625). Sciendo.

Senftle, T.P., Hong, S., Islam, M.M., Kylasa, S.B., Zheng, Y., Shin, Y.K., Junkermeier, C., Engel-Herbert, R., Janik, M.J., Aktulga, H.M. and Verstraelen, T., 2016. The ReaxFF reactive force-field: development, applications and future directions. npj Computational Materials, 2(1), pp.1-14.

Susanto, H., 2016. Managing the Role of IT and IS for Supporting Business Process Reengineering. J. Systems Information Technol.

Tsoury, A., Soffer, P. and Reinhartz-Berger, I., 2016. Towards impact analysis of data in business processes. In Enterprise, Business-Process and Information Systems Modeling (pp. 125-140). Springer, Cham.

Wood, S., Wrigley, N. and Coe, N.M., 2017. Capital discipline and financial market relations in retail globalization: insights from the case of Tesco plc. Journal of Economic Geography, 17(1), pp.31-57.

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