Establish and maintain a work health and safety system

Assessment Task 1– Knowledge Test

1. Name a legislation that forms the basis of WHS Acts being implemented across Australia.

A legislation that forms the basis of WHS Acts being implemented across Australia is Work Health and Safety Act 2011.

2. When designing a WHS management system, who would you consult with?

When designing a WHS management system, consultation with WHS representatives and committees is mandatory.

3. What resources do you need to provide when addressing WHS management practices?

The major resources needed to provide when addressing WHS management practices are reporting, supervision and monitoring, training and induction, safety measures at the workplace safety plan and policies and procedures.

4. What is a WHS policy?

A WHS policy is a general overview of maintaining the safety and security at the workplace with effective legal responsibilities and roles of the organization.

5. Where should you define, in specific terms, what employees must do to comply with WHS legislation and workplace procedures?

Legal documentation and review of the workplace environment are necessary to define the safety measures at the workplace where the employees must do to comply with WHS legislation and workplace procedures.

6. List 2 ways you identify training requirements.

Individual performance overview and reviewing the job requirements are the two ways of identifying the training requirements.

7. Why is it necessary to establish and monitor a system for keeping WHS records?

It is necessary to establish and monitor a system for keeping WHS records, in order to maintain health and safety of the employees and maximize their performance in long run.

8. What would be the most suitable way to inform staff about the safe use of new equipment?

Induction training and arranging general meetings for sharing the information to utilize new equipment at the workplace would be the most suitable way to inform staff about the safe use of new equipment.

9. Choose one appropriate WHS consultative process to use in a huge resort with a large number of staff working in different departments.

Advising workers on the outcome in a timely manner is one of the appropriate WHS consultative processes to use in a huge resort with a large number of staff working in different departments.

10. The WHS Act requires every workplace to take a systematic approach to WHS consultation. It also defines situations when consultation should take place. Which situation warrants consultation?

Hazardous environment and implementation of new equipment at the workplace are the two situations, where systematic approach to WHS consultation is required.

11. What should you do if you are unable to resolve a WHS matter that’s brought to your attention?

It is necessary to hire experienced committee member in the organization to resolve the existing workplace issues, if it is unable to resolve a WHS matter.

12. What should you do with information on the outcomes of WHS consultative processes?

It is mandatory to apply the information and implement the WHS policies and working procedure as per the information on the outcomes of WHS consultative processes.

13. What information should your hazard identification and risk assessment template documents include?

The information related to hazard identification and risk assessment template documents includes the identified risk, organizational capabilities to mitigate the risk creating new strategy for mitigating the risk.

14. When should you identify hazards in the workplace?

Keeping records and reviewing the hazards in the workplace at a daily basis is the way to identify hazards in the workplace.

15. What is hazard identification?

Hazard identification is the practice of acknowledging the risk factors at the workplace and analyzing the potential harm from hazards in the place to develop further planning for maintaining hazardless workplace.

16. Which of these lists risk controls in the correct order from most effective to least effective?

Elimination, substitution, engineering, personal protection

Engineering, personal protection, isolation, administration

Elimination, engineering, administration, isolation

17. In what documents should you nominate the roles and responsibilities of personnel for hazard identification, risk assessment and risk control?

The roles and responsibilities of personnel for hazard identification, risk assessment and risk control must be mentioned within job descriptions.

18. Whose responsibility is it to take a lead role in controlling risks and implementing interim or emergency solutions in the workplace?

The risk management officer and organizational leader are responsible to take a lead role in controlling risks and implementing interim or emergency solutions in the workplace.

19. What legislative requirements should you follow when managing the response to any incident or accident?

Work Health and Safety regulations 2011 is the legislative structure followed when managing the response to any incident or accident.

20. How can you assess your compliance with OHS or WHS legislation, regulatory requirements, standards and codes?

Assessing the compliance with OHS or WHS legislation, regulatory requirements, standards and codes can be conducted through identifying the effectiveness and established purpose and objective of the policies in the workplace.

21. Why should you consult with a range of personnel to elicit feedback on WHS policies, procedures and practices?

Consulting with a range of personnel to elicit feedback on WHS policies, procedures and practices is important to review their feedback and collect diverse strategies to implement the effective WHS policies in the workplace.

22. What should you do once you’ve assessed the effectiveness of your WHS management practices? List 2

Implementing the policies and procedures and analyzing the extent to which the procedural principles deliver the substantive objectives at the least cost are the major strategy after assessing the effectiveness of your WHS management Practices.

23. When should hazard identification occur?

Hazard identification occurred through reviewing the injury and incident records.

Assessment Task 2– Worksheets

1. How can you access and get updated information on the acts, regulations or codes of practice which apply to you?

Accessing and getting updated information on the acts, regulations or codes of practice can be possible through reviewing the organizational booklet and policy book where the codes and working practices are described.

2. You must be able to interpret key legislative documents to ensure that WHS safety systems comply with Acts, regulations, standards and codes. Explain the differences between these four documents.

WHS act is Work Health and safety Act 2011 which described in policy book of the organization. The regulatory document is different where the organizational rules are developed; the organizational standard is mentioned efficiently with ethical code of conduct in the workplace with different documentation.

3. List the WHS legislation, regulations and codes of practice that apply to your state/territory and workplace. What must you do to comply with them?

Improve safety outcomes in workplace

Protect the health and safety of the workers

Reduce compliance costs for business

Improve efficiency for regulatory agencies

Respect and integrity

Maintaining equality

4. Discuss the ramifications for stakeholders of failure to observe OHS or WHS laws and codes of practice.

Penalties and charges are there as well as being prosecuted by the appropriate Health and Safety enforcement authority if there are ramifications for stakeholders of failure to observe OHS or WHS laws and codes of practice.

5. Briefly evaluate and describe the structure, unique characteristics and operational needs of your organization. How is this relevant to the design of your WHS system?

Hierarchical structure

Maintaining safety measures at the workplace

Maximizing employees values

Intension to provide suitable organizational culture

Maximizing the organizational values and ethics

6. You’re designing a WHS management system for the organization you described in question 5. What five elements should you include according to AS/NZS 4804:2001 OHS Management Systems – General guidelines on principles, systems and supporting techniques?

Highest level of health and safety management

Avoiding hazards at the workplace

Providing all the safety measures to the employees

Continuous monitoring and evaluation

Implementing technology for enhancing internal communication

7. Every WHS system should ensure that there are practices in place to ensure the workplace has seven basic characteristics. What are these and how do they apply to the organization you described in question 5?

Positive Values

A Work-Life Balance

Teamwork

Positive Leadership

Productive Atmosphere

A Focus on Training

Strong communication

8. Identify three people or groups you should consult with when designing and eliciting feedback on the WHS management system.

Leader

CEO or the board members

Management team

9. You’re a senior manager in an organization that conducts dolphin and whale watching tours. Staff first aid qualifications are out of date. State the financial, human and specialist external resources you need to consider when addressing this aspect of WHS management practices.

Financial resources

Investment in fast aid equipment in a cost effective way

Human resources

Hiring the expert in fast aid services as well as arranging the training program for the existing employees to improve their skill in fast aid.

Specialist external resources

Implementing the Walky-talkies and CCTV cameras are mandatory to review the workplace and take immediate actions for fast aid services.

10. Define WHS policy.

A WHS policy is a general overview of maintaining the safety and security at the workplace with effective legal responsibilities and roles of the organization.

11. You must be able to develop comprehensive WHS policies. Write a brief outline of what information you should include in a WHS policy.

Standard and code of practice under WHS legislations

Types of hazards

Hazards

Strategies to mitigate the risks

Policy aim

Policy scope

Implementation

Responsibilities

Performance indicators

Consultation processes

Procedures

Training

WHS record keeping

Documents to be displayed

Location of first aid kit

Location of evacuation plan

12. You work for a large dance venue. List eight policies and procedures you would implement as part of your WHS management system.

Work Health and safety Act 2011

Non-discriminatory practice

Equality Act 2010

Data Protection Act 1998

Respect and integrity

Joint decision making practice

Maintaining transparency and accountability

Positive leadership and teamwork

13. State two places you can put policies and procedures to ensure they’re accessible to staff.

Common company rulebook

Common booklet or board at the dance venue

14. According to the WHS Act, whose responsibility is it to provide a safe workplace?

According to the WHS Act, it is the responsibility of the employer to provide a safe workplace.

15. Employers have a duty of care to make sure no one is injured while at work or affected by the activities of the workplace. List four things a manager must do to comply with their duty of care.

Providing safety measures

Arranging training for them to take immediate actions

Review the performance and supervise the team work

Managing the workplace

16. List three of the employer’s legal obligations.

Ensure the health, safety and welfare of employees

Provide a safe working environment

Safe use of articles and equipments

17. Identify three responsibilities of employees.

Cooperate with your employer

Follow the rules and legal structure

Maintaining workplace safety

18. How should you document employee WHS responsibilities?

It is possible to document employee WHS responsibilities through reviving clear job role and responsibilities during the joining of the employees.

19. State the WHS responsibilities which have been allocated to you as a senior manager as defined in your job description.

Provide safety measures

Maintain safe and healthy workplaces for all workers

Communicating continuously with the staff

20. Outline the steps you would take to develop and implement a WHS training plan.

Decide the requirements of training

Determine the type of training

Identifying goals and objectives

Arranging equipments of training

Implementing training

Evaluation of the training program

21. List three ways you can identify training needs.

Conducting formal assessments

Using questionnaires or surveys

Observing employees and examining their work

22. The WHS Act requires employers to give employees the training they need to perform their work safely and without risk to their health. State the training you’re required to provide by law.

Induction process to utilize the organizational resources

Acknowledgement training to utilize external equipment at the workplace

Technical training

23. What is a senior manager’s responsibility regarding training?

Senior manager’s responsibility is to determine the resources which are required to provide the training to the employees.

24. List eight records you need to monitor and maintain as part of your established WHS record keeping system.

Health information data

Reporting and population health

Administrative processes and reporting

Result management

Electronic communication and connectivity

Evidence of injury

Incident of fast aid service data

Training and development data

25. Describe how you should store WHS records and reports.

Storing confidential records in locked filing cabinets

Using password protected computers

Database management system

26. What is consultation?

Consultation is a formal type of meeting for discussing over the organizational practice and risk factors.

27. List three benefits of ongoing consultation with a range of personnel to elicit feedback on WHS policies, procedures and practices.

Maximizing health and safety at workplace

Identifying the hazards

Creating alternative and efficient policy and decision for the organization

28. List four consultative processes you could use in your workplace.

Full public consultative process

Post-decision

Confidential meeting

Target audience consultation process

29. What communication skills can you encourage staff to develop to get their ongoing feedback on WHS policies, procedures and practices?

Open verbal communication

Positive body language and open interaction

Formal non-verbal communication

Interaction through employee portal

30. The WHS Act requires every workplace to take a systematic approach to WHS consultation and defines situations when consultation should take place. List the six situations.

Increasing risk factors

Lack of safety measures

Increasing the evidence of injury

Lack of fast aid skill

Non-cooperation

Causalities at workplace

31. What is an HSC?

HSC stands for Health and Social care

32. List two responsibilities of a workplace HSC.

To maximize the patient care

To develop patient centered care plan

33. Describe how you get hold of hazard identification and risk assessment template documents that incorporate assessment criteria for assessing risks?

Through risk analysis and identifying the hazards as well as acknowledging the intensity of the risk and creating solutions are the ways to develop the template of risk assessment.

34. What are the four components of risk management?

Risk identification

Risk measurement and assessment

Risk mitigation

Risk reporting and monitoring

35. When are you legally required to conduct a hazard inspection?

When there are unsafe or unhealthful working conditions, it is required to conduct a hazard inspection.

36. List two types of hazards designated legislation states to watch out for and give an example for each one.

Chemical hazards: Spreading infections

Safety hazards: Lack of fire extinguisher and emergency exit at the organization

37. Identify two procedures you could use to identify hazards on an ongoing basis.

Safety inspection and audit

Encouraging workers to recognize and highlight hazards

38. What is a risk assessment?

Risk assessment is the process of identifying the hazards or risk which has potential impacts on the organization.

39. Explain how to use a risk priority chart for risk assessment.

Risk priority chart is utilized for risk assessment through identifying the intensity of the risk factors and its potential effects.

40. What is risk control?

Risk control is the process of evaluating the potential impacts of the risk and develops suitable actions or solutions to mitigate the risk.

41. State the control element from the hierarchy of control used in each situation. A generator on the premises used for blackouts is extremely noisy so you decide to enclose it.

It is necessary to create safety measures in the premises and make it in different places to avoid noise.

A chemical cleaner is causing a staff member to become nauseous, so you decide to use a less toxic, non-allergenic substance.

Immediate action to reduce the chemicals and also provide safety masks to the staff.

A very tall staff member is getting back and neck aches due to their low desk so you redesign their workstation.

Hiring the technicians and Carpenters to change the workstation accordingly

Customers often break glassware in your nightclub, so you decide to use plastic instead.

Hiring the technicians to change it and make immediate actions.

42. To properly implement existing risk control measures, you need to develop written procedures which nominate the roles and responsibilities of personnel. List the four main procedures to develop in this area of your WHS management system.

Paying attention to the job position

Sharing the responsibilities through documentation

Providing the information about safety measures

Sharing organizational ethical code of conduct to manage safety

43. State five ways you can take a lead role in assessing and controlling risks in your workplace.

Identify the hazards.

Acknowledge the impacts of hazards

Evaluate the risks and decide on precautions

Record your findings and implement them

Review your risk assessment

44. A staff member has reported that the new pâtisserie chef has been using milk crates, standing on tiptoes and stretching up to reach ingredients on the top shelf which is too high for them to easily reach. Your organization doesn’t have a stepladder and you’ll need to complete paperwork to requisition one. What would you do?

Providing formal letter about the issue to the WHS management committee about changing the structure

45. A staff member has slipped, fallen, split their head on a piece of equipment and is lying unconscious on the floor. Describe the steps you would take to respond to this incident from beginning to end.

Immediately take fast aid activities for the staff

Provide him a fixed paid holiday

Repositioning the equipment and maintain safety further

46. List two ways you can ensure ongoing compliance with OHS or WHS legislation and regulatory requirements, standards and codes.

Review of the workplace safety measures

Monitoring the working practice

47. Explain how to evaluate, assess the effectiveness of and review your risk management system.

Performance against the indicators, reviewed for appropriateness; periodically measure progress against are the ways to evaluate, assess the effectiveness of and review your risk management system.

48. State the steps you would take to improve systems following your assessment.

Sharing the organizational policies and procedure to work

Creating alternative solution to implement WHS rules

Maximizing ethical code of conduct by following its legislation

Arranging general meeting by empowering the staff

49. How do you ensure the safe use of the following?

1. Machinery and equipment

Maintaining distance and using guards

2. The work environment

Wearing safety measures and maintaining own safety and also security for others

3. Entrances and exits

Managing open space exit and safe entrance

4. Work systems

Managing hazards and utilizing latest equipments and technology

5. Entire premises

Maintaining cleanliness, reviewing safety measures,

Assessment Task 3– Project

Task 1:

1. What characteristics and needs of the convention centre and café (or your workplace) do you need to consider when designing a tailored WHS system?

Implementing the fire extinguishers at the place

Creating emergency exits to an opens space

Using Walky-talkies at the workplace

2. What consultative processes do you use when developing a WHS management system?

Arranging meeting with the senior management committee of WHS and the representative

3. Which staff do you include in the consultation for the convention centre and Warblers Café (or your workplace)?

The manager of the convention centre and Warblers Café should be included in the consultation process.

4. Explain what consultation methods you use. Include information about when you would complete each method/timelines.

The major consultation process is,

Communicate and consult

Confidential meeting

Analysis and post decision making consultation process

Communication and consult is the first step of WHS consultation, where the manager of convention centre and Warblers Café would be empowered to review the risks and hazards in the cafe. After that, confidential meeting would be arranged and lastly the analysis and post decision making meeting will be developed to take corrective actions and implementing the HWS procedures.

5. Identify an example for each external resource listed that you can use to assist you when developing the WHS management system?

Financial- investment of capital in developing organizational workplace safety with equipments

Human resources- arranging training and induction process for the staff at the café to advise them about the safety measures of own and for other colleagues at the workplace.

Specialist external resources- the equipments are the special external resources such as waste management basket, fire extinguisher, CCTV camera implementation and emergency exit door management.

6. Access your state/territory regulatory authority website. Record the legislation, standards and codes of practice you’re required to refer to when designing your WHS management system.

Legislation - Work Health and Safety regulations 2011

Standard of WHS are identification of hazards at the workplace, implementation the equipments of mitigate the risk factors through investing in machineries and other necessary equipments, enforcing laws and providing advice

Code of practice of WHS- loyalty and responsibility, integrity at workplace, managing health and safety of own and others, rights and dignity management, loyalty and justice

7. Interpret the legislation and make a complete list of things you plan to include in your WHS management system for Kingfisher Convention Centre and Warblers Cafe (or your workplace) to ensure it complies with regulatory requirements, standards and codes. Include information about hazard identification and types of hazards designated by legislation and important codes of practice and procedures for this industry.

Hazards at Kingfisher Convention Centre and Warblers Café are,

Chemical hazards through spreading infections

Ergonomic hazard for representative movement and lack of set up of the cafe

Safety hazards due to lack of fire extinguisher and emergency exit of the cafe

Biological for bacteria or virus

Strategies for Kingfisher Convention Centre and Warblers Café are,

Implementing the CCTV cameras at the cafe

Maintaining sanitation of the cafe within regular time interval

Implementing fire extinguisher

Using emergency exits

Creating effective set up of the cafe by maintaining distance between the tables

Waste management through keeping the biodegradable and non-biodegradable baskets

8. Under WHS legislation, what are the employer responsibilities?

The employer responsibility under WHS legislations are,

Providing necessary health and safety instruction

Supervision & training

Ensuring all staff understands their roles and responsibilities

9. List all the specific procedures that you need to create for the Kingfisher Convention Centre and Warblers Café WHS management system policy.

Working with partnership working tactics

Managing own safety as well as the safety of the others

Implementing the General Data protection Act 2018 for managing safety of the workers

Managing infection control at the workplace to avid chemical hazard

Implementing the fire extinguishers at the cafe

10. What various file formats would you use to create these procedures?

File formats to create the procedures at the café would be the file extension, spreadsheet and formal letter.

Task 2: Develop WHS management policy

WHS management policy implementation is required for the organizations Kingfisher Convention Centre and Warblers Café is mandatory where the implementation of Work Health and Safety regulations 2011 will improve the health and safety measures at the café.

Standard and code of practice under WHS legislations are,

Loyalty and responsibility

Integrity at workplace

Managing health and safety of own and others

Rights and dignity management

Loyalty and justice

Creating values for the stakeholders of the café

Risk assessment and planning for maintaining WHS policies

Task 3: Create procedures

Procedure 1: First aid procedure

Overview

First aid procedure is important at the Kingfisher Convention Centre and Warblers Café to protect the safety of the staff members.

Purpose

The purpose of this procedure is to maximize values of the staff.

Minor injuries

The first aid process for minor injuries such as cut or bleeding, burning and others

Serious injury

The first aid process for major injuries such as fall on the floor or others are also necessary to be maintained at the café.

Notification

The notification procedures are important where the floor manager must notify and documents of fast aid service are also issued.

Process of fast aid

Procedure 2: Manual handling procedure

Overview

It is important at the Kingfisher Convention Centre and Warblers Café to transfer the boxes to right place through manual handling.

Considerations

Maintaining own safety and rethink the process of transferring easily.

Managing manual handling risk

The organization manages manual handling risks by supporting the staff and using trolley system

Assessment of risk

Manual handling risks are considered in the organization through review the work process of the staff.

How does staff assist in this?

Through training

What do you need to consider when assessing manual handling risks?

Increasing manpower

Minimizing manual handling risk

Identifying the tactics of easy handling

Assessing the lift

Maintaining body posture and identifying the tactics to transfer the boxes

Performing a lift

If discomfort occurs

The employees should do immediately and rest for few minutes as per their comfort.

Monitoring and review

Through CCTV cameras and measuring performance

Notification

The manager needs to be notified and effective documentation is required in this process.

Procedure 3: Using hot substances and equipment

Overview

This is important at the Kingfisher Convention Centre and Warblers Café to raise awareness to transfer hot substances and equipments.

Considerations

It is important to avoid risk of injuries.

Managing risk

Through maintaining safety and using aprons

Assessment of risk

Through maintaining safety, wearing aprons and transferring it by wearing gloves, it is possible to manage hot substances and equipment risks

The staffs are assisted through training and induction process.

Minimizing risk

If a burn occurs

If a burn occurs, they should go for fast aid services.

Monitoring and review

Through CCTV cameras and performance review

Notification

The manager needs to be notified and effective documentation is required in this process.

Task 4: Safe work procedures

Task 5: Training

1. What training will you organize for your employees to assist them to use the three procedures you completed in Task 3. Complete some research and identify a training session that they could attend to assist them.

Induction and technical training to utilize the equipment at the cafeterias

2. Internal WHS training plan

3. Allocate the health, safety and security responsibilities

Task 6: Consultation

1. According to WHS legislation when are you required to consult with staff?

Implementing new equipment

Identifying new hazards

Creating new safety plans

2. Plan for and ensure consultation

3. Why are these consultative processes suitable for the Kingfisher Convention Centre and Warblers Café (or your workplace)?

These consultative processes suitable for the Kingfisher Convention Centre and Warblers Café as it enhances internal communication and improve cooperation among the management team members, workers and the organization leader which would provide a scope to maintain health and safety by taking correcting actions at the cafe.

4. What procedures should you put in place that maintains systems to ensure communication of WHS to all employees?

Arranging meeting, encouraging general discussion weekly, implementing ICT or Information and Communication Technology at the workplace, implementing Wacky-Talkies and using employment portal at the cafeteria

5. Why is it important to communicate improvements and changes to the WHS system?

It is important to communicate improvements and changes to the WHS system to raise awareness among the staff, handle the workplace safety and maximize workers values.

Task 7: Hazard identification and assessment

Risk assessment

Task 8: Hazard identification and risk assessment

1. Identify two procedures you could implement to ensure the ongoing identification of hazards for the Kingfisher Convention Centre and Warblers Café.

Implementing the safety equipment and communicating with the staff on a regular interval

2. Outline the job roles you will allocate for hazard identification, risk assessment and risk control.

To identify he hazards at the workplace

To acknowledge the type of the hazards

To identify the intensity and effects of the hazards in the workplace

To explore alternative ways to mitigate the hazards

To create creative solutions and organizational decision to manage safety of the stakeholders

3. What criteria do you use to assess risks?

Criteria do you use to assess risks are intensity of the risk, wastage at the café for the risk, time to recover and ways to implement risk management planning.

4. How do you ensure the secure management of the following items?

5. According to legislation, when should hazard identification occur?

According to legislation, the hazard identification occurs during monitoring the physical working environment.

6. What procedures will you put in place to assess and maintain ongoing compliance with WHS legislation, regulatory requirements, standards and codes?

Risk management plan and the procedure of communication and identifying the alternative solutions are mandatory.

7. Briefly explain appropriate emergency and evacuation procedures for the Kingfisher Convention Centre and Warblers Café. You can complete online research to assist you to answer this question.

Taking fast actions, fast aid services and emergency equipment management are the appropriate emergency and evacuation procedures for the Kingfisher Convention Centre and Warblers Café.

8. What procedures do you implement to assess and control risks for identified hazards for the Kingfisher Convention Centre and Warblers Cafe?

General meeting and implementing the necessary equipments are necessary to assess and control risks for identified hazards for the Kingfisher Convention Centre and Warblers Cafe.

Task 9: Evaluate procedures

1. What procedures will you put in place to assess and maintain ongoing compliance with WHS legislation, regulatory requirements, standards and codes at the Kingfisher Convention Centre and Warblers Café (or your workplace)?

Fast aid and manual handling as well as advising the team members about the new equipment

2. How do you assess the overall effectiveness of WHS management practices?

Continuous motoring and improvement is necessary to assess the overall effectiveness of WHS management practices.

3. How would you document improvements and changes to the WHS system for the Kingfisher Convention Centre and Warblers Café (or your workplace)?

Reviewing the documents, managing computerized system and spreadsheet management are necessary to ensure document improvements and changes to the WHS system for the Kingfisher Convention Centre and Warblers Café.

4. How would you communicate improvements and changes to the WHS system for the Kingfisher Convention Centre and Warblers Café (or your workplace)?

Direct open to one communication and arranging general meeting are mandatory to communicate improvements and changes to the WHS system for the Kingfisher Convention Centre and Warblers Cafe.

Assessment Task 4– Role play

1. What resolutions did your work team come up with?

The resolutions are managing the code of ethics of WHS legislations, increasing safety measures by implementing equipments and arranging training with the team members in regular interval.

2. How will you implement these? Include a timeline of when each task will be implemented?

3. Are there any interim measures that will need to be introduced? Explain.

Identifying the risk of hazards and the incidents is the major interim measures.

4. How will you communicate these changes to all employees?

Communicating these changes to all employees can be conducted through common organizational portal for the employees, arranging general meeting with the employees and providing guidelines to manage safety measures and utilizing equipments.

5. What training will employees need to receive before the changes are implemented?

Induction process to utilize the equipments at the café is necessary for the employees before the changes are implemented.

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