Project management is a critical practice, where the project leaders and the management team need to hire the right and experienced personnel in the project as well as reallocate the organisational resources for accomplish the project successfully (Thorpe, 2016). It is the responsibility of the leaders to lead the people towards achieving the future success through developing the project. The study aims at developing the way of managing project through developing proper leadership approaches, so that it would be possible for the leader to manage their staff and engineers and other employees in the project. The study also focuses on managing the human capital and improving the ethical decision making behaviour, through which it is also possible for the leader to handle the project successfully. On the other hand, the study also provides a scope to discuss the role of communication in building the project and the evaluation of the technique to enhance communication will also be presented through which it is possible for the leader to manage the manpower and enhance their performance to fulfil the aims and objectives of the project.
It is a new Bahadur Hospital project where the general hospital and the Bahadur Island in the Indian Ocean have suffered reparable structural damages due to earthquake and mini-tsunami. The medical system has badly disrupted and the doctors and staff in the medical team have died due to the incident at the island, which deteriorates the health and social care quality, where the people in the island cannot access proper medical services due to lack of proper structural infrastructure and absence of efficient doctors and nurses at the medical institution. It is hereby necessary immediately to develop the hospital project to provide efficient medical support to the individuals, living at the island so that their standard of living can be improved. It is the role of the government to develop the infrastructure and mitigate the loss for saving the lives of the human being in the island. The government has contacted the UK government and the UK government has instructed George Deacon, a Captain in the British Army’s Royal Engineers serving on-board the RN support vessel, to start the hospital reconstruction project. Funding from the Disaster Emergency and Commission (DEC) and the Department for International Development (DfID) are made to support the project and develop effective hospital to provide quality acre and efficient treatment to the individuals, living in the island. It is important for Deacon to manage all the stakeholders in the project and develop appropriate decision to run the project efficiently for successful completion of the hospitals.
Leader aims at motivating the team members and leading them towards achieving success through continuous management of the human resources. In this regard, the leader is playing crucial role for the hospital project in Bahadur Island, where the leader focuses on managing the stakeholders in the project so that proper tam work can be developed and it would be possible for the leader to accomplish the project aims successfully and strategically. In this regard, there are major styles of leadership, which are visionary, coaching, facilitative, democratic, pacesetting and commanding. The leader should mobilise the people towards the vision and in this regard it is necessary to develop appropriate vision for the project. The major vision of this hospital project is to develop Bahadur hospital at Bahadur Island to support the individuals with high quality treatment and care. Sharing the vision with all the stakeholders is also necessary for the leader to support the worker at the project and lead them towards achieving project aim. Coaching is also another style of leadership, where the leader must focus in developing the future of the people and in this regard it is necessary to provide the scope of personal and professional development (Armstrong, 2016). In this hospitals project the leader should arrange effective training and development program during the project so that the staff members can learn more in-depth knowledge and gather skill through onsite training program which further helps to improve experience of the workers and perform better in future. Afflictive is also necessary for managing the human capital where the leader tries to develop strong emotional bonding with the stakeholders of the project (Rothaermel, 2016). In this particular project, the leader needs to manage the staff and employees as well as support team and engineers by developing strong corporate bonding, so that trust and loyalty among all the stakeholders can be maximised at the project site. On the other hand, democratic and pacesetting are also essential leadership style, where the leader build consensus through participation and expect excellence and self direction. Commanding is also helpful for the leader to support the team members for better participation in the project.
In the recent era of globalisation, the leader should be supportive and creative to achieve the project goals, continuous innovation and creativity a scope to the leader to fulfil the project. On the other hand, setting appropriate goal for the project and management the project site innovative are also effective to manage the stallholders and achieve future success by establishing the hospital successfully. As per the servant leadership, the leader aims to listen the perspective of the employees at the project and improves self awareness during the project management pace (Willis, Clarke and O'Connor, 2017). Developing trust and loyalty among the employees as well as providing proper coaching to all the staff are also effective for the leader to lead the people. The leader should follow the servant leadership style to protect the staff and develop trust and loyalty to lead them. Fulfilling the commitment towards the employees and inspiring the staff will provide a scope to the project management team to manage the employees for successful completion of the hospital projection the other hand, transformational leadership style is also effective where the leader might focus on inspiring and motivating the staff at the project, so that the staff can show their creativity and perform better to complete the hospital efficiently (Aga, Noorderhaven and Vallejo, 2016). In this regard, the leader must focus on idealised behaviour idealised attributes as well as the leader should inspire and motivate the individuals engaged with the project. Providing monetary and non-monetary incentives are necessary to motivate the employees at the project and improve their engagement during the hospital project. On the other hand, intellectual stimulation and individualised considerations are also effective, where the leader must improve the knowledge and technical skill of the staff through proving onsite training program as well as consider all the staff and encourage them for better performance.
The leadership style is hereby playing important role to manage all the stakeholders in the hospital project and lead them towards achieving future success. As per the situational leadership style, there are four ways such as supporting, coaching, directing and delegating. Under supporting, the leader is low directive and highly supportive and under delegating, the leader is high directive and low supportive. Under directing, the leader is high directive and low supportive and in the coaching, there is high support and high direction from the leaders. In order to lead the project efficiently towards achieving success, it is necessary to be coaching leadership style as per the situation leadership theory, where the leader must be highly supportive and highly directive. In this hospital project at Bahadur Island, the leader needs to manage the stakeholders including the engineers, project management team, staff and other architects and employees at the project sites, through being highly supportive and directive. The leader might support the staff members at the project sites with all the necessary organisational resources and latest technology to develop the hospitals. Apart from that, continuous support and encouraging the employees are also necessary for the leader to accomplish the project. Additionally, highly directive behaviour is also fruitful for the project to manage the stakeholders and complete the hospitals project successfully (Armstrong, 2016). In this regard, the leader needs to direct all the staff by sharing proper information and organisational vision so that it is possible to lead the people towards achieving future success.
In this regard, for human capital management and managing the stakeholders, it is necessary for the leader to follow coaching style and support the staff efficiently through providing monetary and non-monetary rewards. In this regard, the leader should restructure the salary and payment method as well as intrude the preference related pay to motivate the staff engaged with the hospital project. The leader also needs to provide non-monetary rewards such as managing health and safety at the project site, creating organisational culture and others. The leader should develop proper organisational culture with harmony and freedom to work. Managing transparency and accountability is also effective for the leader to manage the staff and lead them towards achieving future success. The leader must provide health and safety measures for the wellbeing of the employees, through implementing fire extinguisher, emergency exit, safety measures during the project, and providing insurance coverage to the employees in case of any accidents happens in the hospital project site. In addition to this, the organisational leader must be cooperative so that it is possible to develop strong bonding and in this regard, the leader needs to cooperate and develop strong team by improving engagement with all the employees and other stakeholder engaged with the hospital project (Bush, Bell and Middlewood, 2019). The leader must share al the vision and strategy of the project development where the staff can understand the project plan and contribute positively to develop the hospital project successfully. Additionally, the project leader needs to manage the people, inspire them continuously during the project and on the other hand, the leader must encourage the employee’s creativity during the project developmental activities, so that the performance of the employees can be maximised well. Hereby, the leadership style and the approaches of managing human capital are effective for the Bahadur hospital project where the leader and Deacon to manage the staff and engineers and architects and enhance their performance through cooperation and continuous quality improvement.
It is important for the leader to make ethical decision making practice at the project site, so that the project can be accomplished ethically and legally. The approaches of ethical decision making practice developing the facts at the situation, deciding the situation solution by empowering the staff members at the project, identifying alternative options, evaluating the options and implementing the decision for the benefits of the project. In this regard, the leader needs to be ethical in managing the project decision, where every members or the stakeholder of the project must be empowered and they are free to share their opinion and give creative solutions (Renz, 2016). This further improves the project outcome, where the leader can find different viewpoints and innovative ideas to conduct the project activities strategically. In addition to this, implementing the ethical code of practice including respecting others, managing integrity at the workplace, maintaining transparency and accountability and managing cooperative partnership working practice where every members should be treated fairly and they can show their creativity and innovations at the workplace for performing better. For success project management, ethics need to be managed at the hospital project site, where the leaders must focus on honesty, responsibility, fairness and respect, and in this regard, implementing Equality Act 2010, and data protection Act 1998 are effective to manage fairness and equality at the workplace and protect the personal data and information of the employees during the project management activities. It is important to respect others and fulfil the commitment of the leader as well as maximise the responsibility of the staff at the project site, which provides a scope to the leader to lead the people to establish the hospital project ethically (Anderson and Sun, 2017).
Communication plays a crucial role to fulfil the project aims and objectives, where open conversation with the stakeholders further provides a scope to the leader to mitigate the barriers during the change and improve the performance of the staff and other stakeholders to fulfil the hospital project successfully. In this regard, the leader must arrange group discussion and general meeting after a certain interval, so that the opinion of the staff can be encouraged well during the project (Aga, 2016). The open discussion and communication further helps the leader to gather different viewpoints from the staff and identify their creativity and innovation in leading the project successfully. On the other hand, sending email and telephonic conversation during the project developmental activities are also necessary through which it would be possible to manage the project successfully and lead the stakeholders though cooperation and communication. Hereby, communication is important for leading the hospital project in Bahadur Island, where the architects, engineers, staff and labourer can communicate with each other and work as a partnership basis. The hospital project needs proper cooperation and partnership working practice to be accomplished well and in this regard open communication and team work further help the stakeholders to achieve the project aim (Yahaya and Ebrahim, 2016). Through effective communication at the hospital project site, the leader and gather different solutions to remove the barriers and it further improve innovation and creativity to run the project activities. Through conversation and grouped discussion, it would also be possible to develop effective strategic decision for the leader which further provides a scope to fulfil the project successfully. In addition to this, implementing the Information and Communication Technology (ICT) is also effective for the leader to focus on project activities and enhance communication with all the stakeholders. Through communication and presenting own creative solutions, the stakeholders also can be empowered in the strategic planning, where the leader can remove the barriers of the project innovatively through reallocation of the organisational resources, improving the human capabilities and technological innovation.
It can be concluded that, through developing proper leadership style, it is possible for the project larder to lead the people and manage all the stakeholders, engaged with the hospital project. It is necessary to develop partnership working practice and suitable working culture, where all the stakeholders including the labourers, management team, architects, engineers and the quality management team can cooperate and communicate for better management of the hospital project and accomplish the project successfully within effective time. The ethical decision making practice is also necessary to be developed at the project site, so that the quality controller, supervisor, engineers can work collaboratively and be empowered well during the project management plan. The practice of open communication and ethical decision making practice are the major contributing factors where the leader of the project can empower all the stakeholders and build strong team for successful completion of the project. The supportive and directive behaviour of the leader as well as freedom to work and continuous motivation at the project site further encourage the employees to perform better and fulfil their responsibility to develop the hospital project successfully in the Bahadur Island.
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Aga, D.A., Noorderhaven, N. and Vallejo, B., 2016. Transformational leadership and project success: The mediating role of team-building. International Journal of Project Management, 34(5), pp.806-818.
Anderson, M.H. and Sun, P.Y., 2017. Reviewing leadership styles: Overlaps and the need for a new ‘full‐range’theory. International Journal of Management Reviews, 19(1), pp.76-96.
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Yahaya, R. and Ebrahim, F., 2016. Leadership styles and organizational commitment: literature review. Journal of Management Development.
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