Quality Management in Construction Projects: Questionnaire Design

Questionnaire 1: Quality Management Practices in a Construction Project

Demographic Questions

1. What is your work in the construction industry?
   • The contractor
   • Designer
2. How many years have your worked in the construction industry?
   • 1-5
   • 6-10
   • 11-15
   • More than 15
3. What is the number of employees answering to you?
   • 1-3
   • 4-6
   • 7-10
   • More than 10
4. Is your company registered under the Construction Industry Development Board (CIDB)?
   • Yes
   • No
5. If yes, what class of construction works has it been graded?
   • General Building (GB)
   • Civil Engineering (CE)
   • Electrical Engineering-Building (EB)
   • Electrical Engineering (EP)
   • Mechanical Engineering (ME)
   • Others (Please specify)

Study Questions

1. In the project management process, what are the primary processes required for the project to be successful?
2. As a role player in a construction project, how do you contribute in the delivering of a quality project?
3. What are some of the ways to measure the quality of project?
4. What is the impact of quality planning on the quality of the project you deliver?
5. What is the role of the quality control process on the end project’s quality?
6. How does the collaboration between the contractor and the client enhance project quality assurance?
7. What is the role of the key role players in a project’s quality management (contractor, engineer, consultant, clients, and constructor) in project quality assurance and improvement?

Likert Scale

(Based on the following six project disciplines, what is the relative importance of quality management practices in a project? Mark appropriately)

Questionnaire 2: Quality in FIDIC Projects and NEC3 Contracts

1. What is attributed to quality in FIDIC projects?
2. Procurement is a keystone in managing FIDIC project, what is the role of procurement in project quality management?
3. In FIBIC projects, how effective is the application of Quality Based Selection (QBS) in delivering a high quality project?
4. In NEC3 contracts, how efficient is the collaboration between the contract and the client?
5. In NEC3 contracts, does the collaboration between the contractor and the owner improve the quality of a project? Please elaborate.
6. In NEC3 contracts, what are the challenges that are likely to adversely affect the quality of a project?
7. In NEC3 contracts, how can the partnering and collaborating parties enhance project quality management?
8. Comment on the cost effectiveness of a NEC3 contract.

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