Groups In Health and Social Care

Group can be defined as the number of people that are worked, located, gather and classed together, in health and social care there are different groups of people according to their designation and professions. Such as groups of doctors, patients, multitasking group, staffs group and group of care workers. This essay will discuss the meaning of groups in health and social care and the ways in which the concept of the group can be applied to this health and social care context. Moreover, this essay will also discuss the roles of different groups in health and social care and their contribution towards the organisational goals and objectives. This essay will also discuss the possible constraints that are associated with the health and social care groups and the different leadership styles that are relevant to these groups.


According to National Health Service (NHS), there are several groups of people in health and social care context, who although have different profession and designation, focus on achieving the common organisational goal (NHS, 2018). In health and social care context, different groups of people have the potential impact on the productivity, operation, management, resource allocation and setting strategies of the health care organisation. The different group of people have their own designation and roles which not only impact the overall operation of the organisational but also impact on the service delivery of the organisation (Haines et al. 2018). based on the NHS guidelines, a group of health professional are the important part of healthcare organisation who are assigned to make proper health assessment of service users. In social care, the group of care managers play important roles in order to manage the overall service delivery to the service user in order to meet their expectation. On the other hand, groups of care workers are assigned to assist the doctors and nurses and maintain transparent interaction system between patient and doctors (Körner et al. 2016). Another important group present in most of the health and social care homes, such as a multidisciplinary group. Members of this group are assigned to do different task such as fixing appointment of doctor with patient, taking confirmation from, the patient’s family, interacting with the care managers, informing the higher authority about any kind of negligence in the health and social care clinic. Therefore, the concept of group means a lot in health and social care context.

In this aspect, when it comes to analysing the roles of different groups in health and social care context, it is important to understand the impact of these group son the health and social care process. different group are associated with the health and social care processes such as groups of doctors, nurse, care staffs, technical staffs and multidisciplinary staffs. Each group has its own individual responsibilities which are interconnected with the roles of other groups. According to Haines et al. (2018), there is a strong connection and collaboration among each health and social care groups which have potential impact on the overall service delivery. Groups of the healthcare professionals are one of the important parts of health and social care context, that only promote the compassionate care and support to the service users but also focuses promoting health and wellbeing if the overall community. On the other hand, groups of care staffs are associated with marinating strong communication with patients, their families and doctors, in order to maintain the transparency in the interaction among them. Moreover, the care staffs are also associated with regular health check-up of the patients such as BP, blood sugar measurement and fever test. There is another important group of people who work as social workers. Social workers have several liabilities such as promoting health and community wellbeing, importing the health status of community people, providing free care and support to the poorest families in society and offering the affordable treatment process and health education to the poor people. As stated by Smart (2018), a social group can be classified into different sub-categories such as care assistant, healthcare executive and health educators. in health and social care context, the multidisciplinary group have an important impact of the delivery of best and quality care to the service users. Members of this groups perform manifold functions such as collecting patient information, inform doctors and patient’s family about any emergencies, proving technical assistance to the care workers for faster delivery of service and maintaining confidentiality of patient information.

In this aspect, Hanley et al. (2017) stated that, along with the benefits of groups in health and social care, there are several constraints that can affect the overall care process and service delivery system of healthcare organisations. The conflict between the two groups is a common challenge that health and social care organisation face many times. Each health and social care group has its own working strategies and decisions that cannot match the decision and strategies if the other group. This can lead to high level of misunderstanding and conflict and the members of different groups. As stated by Hyde (2017), conflict in health and social care can affect the health care delivery process adversely. On the other hand, lack of skill and proficiency of the group members can be one potential constraint in order to group work. In many times, most if eth members in the health and social care group do not have the proper team working skill. There are huge chances of conflicts and misunderstanding among the group members. another constraint of group working is different of background and perception of the members, which make them unable to work in a synergistic and collaborative manner. Each individual has his or her own perspectives and understanding which cannot be matched with the other. In health and social care groups, conflict can arise within a group between among the team members in terms of establishing their own viewpoints. In addition to this, the preference and partiality in health and social care organisation of certain group overall the other groups can be a potential reason for developing constraints in order t make proper group working.

Leadership is important for health and social care organisation in terms of developing a well-organised employee structure and highly impressive service delivery. As stated by Hanley et al. (2017) there are different types of leadership process that can be applied to the health and social care context. The two major leadership styles are autocratic and democratic leadership style. In autocratic leadership, organisational leaders in the health and social care context, taken his or her decision without involving the subordinates. In this type of leadership styles, leaders dominate the staffs in terms of following his or her decision and strategies in order to make a strictly professional framework. According to (), this autocratic leadership is important for health and social card organisational in order to maintain a well-disciplined employee structure. Healthcare professionals have to take this type of; leadership in many times in order to control the employee autonomy and freedom, which affect the overall service delivery process. On the contrary Bennett et al. (2016.), argued that, although autocratic leadership is important for developing the well-disciplined employee structure, it is unable to form the friendly and healthy relationship between the staffs and managers. As stated by Clare et al. (2017), democratic leadership style is referred to as the leadership process in which leaders involve their subordinates in order to take effective business decisions. in health and social care context, democratic leadership is highly preferred and relevant leadership style that maintain healthy relationships among the staffs, managers and the higher officials. Through forming the democratic leadership process, the health professionals can involve the social workers, care staffs and the NHS nurses in order to take any decision reading patient health or organisational matter. Through this process, it is possible for the organisational leaders to reduce the chances of misunderstanding between the mangers and the staffs. Transformational leadership is one of the important styles that can be implemented in the health and social care context, in which the managers focus on the positive transformation of the overall health and social care process (Hyde (2017). This process would assist the health professions and the organisational leaders in order to set innovative strategies that would bring about positive changes in the health and social care organisation. For example, through using the new communication system or innovative risk assessment process, health and social care manager can make effective changes in organisational in order to maintain the delivery of the health care service faster.

From the above-mentioned discussing it can be concluded that the group can be referred to as the number of people who work, classes and located together. Health and social care groups are of different types, each of which has its own roles and responsibilities. Therefore, several constraints associated with health and social care groups such as inner conflicts, misunderstanding and misperception, In order to deal with these constraints it is important for organisational leaders to take proper leadership strategies such as autocratic, democratic and transformation leadership, in health and social care transformational and democratic leadership is highly preferred and appreciated.

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Reference list:

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  • Hyde, F., 2017. O-26 Dealing with the ‘difficult stuff’, working in a non-clinical team in a uk hospice.
  • Körner, M., Bütof, S., Müller, C., Zimmermann, L., Becker, S. and Bengel, J., 2016. Interprofessional teamwork and team interventions in chronic care: A systematic review. Journal of Interprofessional Care, 30(1), pp.15-28.
  • Smart, C., 2018. Interprofessional Care and Mental Health: A Discursive Exploration of Team Meeting Practices. Springer.
  • Smart, C., Reed, H., Sztorc, B., Clancy, D. and Connolly, E., 2018. Training for Enhanced Team Performance in Mental Healthcare Contexts: A Workshop and Its Fit with Interprofessional Care. In Interprofessional Care and Mental Health (pp. 319-343). Palgrave Macmillan, Cham.
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