Professional Code of Conduct in Healthcare and Finance

Introduction

A professional code of conduct is a set of ethics that are designed to govern an organisation and its decision making. It is set by the administrator and is strictly followed by the laws. A profession in finance and health has a strict code of conduct that is voluntarily adopted ensuring no malpractices while working. The professional code of conduct that the nurses and nursing Association should uphold are mostly prioritising people's health first and then maintaining the secrecy of the data of the patients. The main code of conduct in the factor of health is in the interest of the patient to be kept at first and all the situations should be handled with utmost professionalism. The main ethical principles in the healthcare units are autonomy, beneficence, non-maleficence and justice. The autonomy that a patient has a right of controlling his or her own affairs the beneficence define the feeling of compassion and kindness that a nurse should have while treating. The non-maleficence and justice indicate that a nurse should not try to harm the patients and try their best to uphold the ethics of nursing and if done so they should acknowledge and take the corresponding responsibilities.

The legislation/charters relating to confidentiality

The health care units should stick to the laws related to the confidentiality of the data of a patient. Generally, health care units need information about the patient to analyse what health care and treatment a patient needs, manage and plan the overall routine of the nurse and the doctor for taking care of the patient, helping the staff in ensuring the best standard of services provided to the patient. It is also important for the health care units to keep the personal information about the patient and the doctor completely confidential irrespective of the age gender race of the patient (Otero et al., 2021). It is important for nursing homes to provide the minimum necessary information about the patient at the time of the prime emergency and to maintain the privacy of the patient with utmost responsibility. Also, the organisation should have reasonable arguments for the disclosure of data to a person. The patient's confidentiality regarding their treatment is very important to build trust between the patient and the medical professionals as it would improve their chances to get better faster. A trust-based interaction between a patient and a medical professional would give better interaction sessions between them and provide better treatment opportunities (Rechel et al. 2019). The data used for the treatment of a patient should not be disclosed to any outsider according to the laws.

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According to the general data protection regulation of 2018, it is important for health care units to maintain the privacy and data protection requirements that includes:

The need for consent of subjects for the procedure of data of the patient.

Providing notifications about the data breach.

The transfer of data across borders should be handled very cheaply and in a secure manner to reduce the chances of data breaches.The organisation should also appoint a data protection officer.

To maintain the GDPR are rules and regulations of data protection.

The effectiveness of methods of giving, receiving and storing information

The organisation should maintain high privacy about the essential data of the patients. It is important for the interest of the individuals who are engaged in the healthcare sector. Privacy is important for the individual respect and dignity of a person. The benefits of collecting and storing information about a patient's health can provide important facts about the health of a patient to the doctors and help them in providing health facilities without any medical error (Jug et al. 2019). The results of the tests reduce the chances of duplicate testing and save time. It is important for health care units to carefully store the data as without data they cannot provide the actual treatment to the patient's illness. The data is used to have a historical review of the health of the patient and have a personalized treatment plan according to the history and the present condition (Khan, 2017). Providing information in a health care unit can improve the communication between the doctor and the patient and enhance the outcome of the health. The data is used to analyse the regular improvement in the health of the patient and change the medical treatment accordingly.

The personal contribution of the care worker to promoting anti-discriminatory practice

A health staff should promote anti discriminatory practices in a health carry unit by sticking to the code of conduct and equality act that involves equal treatment of the patients irrespective of age and sex. It involves the application of values of care and policies which involves The careful implementation of training and mentoring theories. For example, a nurse who had been looking after an old person having dementia should be very careful while dealing with the person as people with dementia tend to forget easily and may have difficulties in remembering things (M.C. et al. 2017 ). With such patients, a nurse should have a very kind and sympathetic relationship so that they can build trust between them and treat them according to the treatment plan. If the nurse is careful enough to maintain the confidentiality of the patient it will have a truthful relationship between the nurse and the patient which will eventually improve the face conditions of the patient. And if the nurse fails to comply with the confidentiality policies it may break the trust of the patient in the health worker and the patient may not share the personal experiences which may mislead the health worker and the workers during the treatment (Fox and Videmšek, 2019). A health care worker should treat each of its patients equally and ensure that they are not discriminating against any of the patients as it may lead to self-doubting thoughts in the patient's mind. The health staff should also so I'm sure that everyone has the same knowledge about a particular incident and should also understand that everyone is equal in the hospital. Any of the patients should not receive any special treatment because of their power or position.

Own role and responsibility in terms of being accountable for Equality and Diversity within the care setting

As a healthcare employee, I can ensure to have a positive attitude towards the patient and all my colleagues in the workplace. I can also provide equal care and support regardless of the circumstances in the healthcare unit. As a healthcare employee, I can indulge myself in committing towards equal treatment according to human rights values. To improve the health of the concerned patient I can provide them with care and a sympathetic relationship that I share with most of my patients which eventually helps their health conditions and improves the overall treatment pace (Coe et al. 2019). I would also ensure that the secrecy of the patient is kept private with utmost sincerity to build a trustable relationship with the patient as it would improve the chances of positive growth in the treatment. I would also try my best to have anti-discriminatory behaviour towards all my patients and carry a positive attitude in the hospital. For example, if a person is suffering from schizophrenia I would ensure that they are not deeply troubled by that thought and hallucination that they have and ensure that they are carefully taken care of by the health staff (McCutcheon et al. 2020). Generally, a patient suffering from schizophrenia tends to hallucinate about people who are not actually present in that place and may have huge mood swings according to their mental state. As a healthcare worker, I would work my best to ensure that such situations are carefully taken care of and the person is not bullied because of their mental state. I would also provide the patient with the best treatment plan without disclosing their personal problems. Similarly I would take care of the other patients according to their treatment plan.

Conclusion

In a health care unit, the health workers should follow up professional codes of conduct which are administered by the laws. The professional code of conduct includes that the confidentiality of a patient should be the utmost responsibility of a health care unit. It is important for the health organisation to have the consent of the concerned party before the disclosure of the data. The pieces of information collected should be stored with utmost care as without it is not possible for the hospitals and nursing homes to carry on the treatment of the patient. The environment in a health care unit should be anti-discriminatory as it is important for the patients to have trust between the doctors and the health care persons which would not be possible if they are discriminated against on any basis. Eventually, a nurse should be well versed about the condition of a patient and ensure that they provide their best service in the improvement of their condition while keeping confidentiality in their mind.

Part One

Difference between personal rights and choices and legal rights

Rosemary wants to end her life by asking her daughter to assist her in dying. As Rosemary's current age is 70 and her illness is severe and growing each and everyday, she may feel suffering, pain and the sense of being a burden on her single daughter with small children. However, Rosemary has no rights to kill herself, and if her daughter assisted her in something like this, she will be sent into imprisonment and can lose her job, child and few years of her life. In this scenario Rosemary is left with two options, the first one is to live with the pain, suffering and illness and the second one is to ask the judge for granting her the permission to take her life. However, in the United Kingdom, Euthanasia which means right to end life while sufferings from a severe and persistent illness after a certain age still remains illegal and a person indulging and assisting in any such activity can encounter serious repercussions and legal action (Onwuteaka-Philipsen et al. 2005). This gives no option to Rosemary but to live while she naturally passes away.

Factors which potentially affect clients’ rights

The factors that may potentially affect Rosemary's rights are as follows:- Abuse: Even if Rosemary gives her consent during the time of Euthanasia, the person who will be assisting or helping her in doing so may indulge himself/herself in an abuse. An abuse is not permitted with or without consent, and any person indulging in any kind of abuse may lead himself/herself to the act of crime and can be punished by the court (McCall Smith, 1996).

Cultural Factors: Killing or assisting in a killing procedure is just not a moral act. A person even if has good intentions behind it cannot indulge themselves in killing or assisting in killing. In the culture of the United Kingdom, people are truly concerned about not hurting someone and setting a wrong example in the society (Cuttini et al. 2004). Even though Euthanasia has good intentions but it is not acceptable culturally in a society.

Factors which influence the development of identity

During the conversation, Rosemary admitted that she was not thinking rationally and her wish of taking her life was neither moral or helpful in any way.

The factors that influenced the development of identity (Rosemary) are as follows:- Ethnicity:- As Rosemary is a religious Christian and in Christianity, committing suicide or killing ownself in any manner is considered a sin, this factor alone made Rosemary understand that she will actually be committing a sin if she takes her life away on her own (Bussey, 2011). This made the development of the identity

Family Role:- Rosemary understood her importance in the family, she realised that her daughter will be left alone if she passed away also her sister Aunt Pearl will be getting assistance from the home office as assured by the pastor, these factors helped Rosemary to get reassurance and a hope to live life (Poston, 1990).

How Care practice can support basic human needs

Care Practice can support basic human needs in many ways

As a care provider the responsibility of providing care to Rosemary is the primary concern, during the whole practice, Rosemary will be provided with a homely and caring environment in which she will not think of herself as a burden.

The basic human needs of Rosemary that will be taken care of are as follows:- Food:- Rosemary will be provided with adequate and healthy food three times a day, which will help her to stay active and help in her treatment. Besides food she will also be receiving medications for her illness.

Water:- Rosemary will be provided with clean and safe drinking water to keep herself hydrated throughout the day.

Shelter:- In a care setting, Rosemary will be provided with a proper ventilated room with a comfortable bed and bathroom and caregivers for providing her the care she needs.

Health:- With the proper assistance of a caregiver, Rosemary's health will be taken care of, and she will be provided with treatment which can ease her suffering.

Rest:- Rosemary will be provided with a proper atmosphere wherein she can take rest and sleep properly so she gets better.

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Ways in which beliefs and preferences may affect care delivery

In addition to helping patients cope with pain and other negative elements of sickness or treatment, patients' personal beliefs may have a profound impact on their sense of wellbeing. In addition, they may cause patients to want operations that others may not think are in their best therapeutic interests, or to refuse therapy.

References

Bussey, K., 2011. Gender identity development. In Handbook of identity theory and research (pp. 603-628). Springer, New York, NY.

Cockersell, P., Broadway-Horner, M., Huq, A., Kydd-Williams, R., McIntosh, M., Oladosu, M., Romero, M.C., Shah, A. and Spencer, S., 2017. Anti-discriminatory Practice in Mental Health Care for Older People. Jessica Kingsley Publishers.

Coe, I.R., Wiley, R. and Bekker, L.G., 2019. Organisational best practices towards gender equality in science and medicine. The Lancet, 393(10171), pp.587-593.

Cuttini, M., Casotto, V., Kaminski, M., De Beaufort, I., Berbik, I., Hansen, G., Kollée, L., Kucinskas, A., Lenoir, S., Levin, A. and Orzalesi, M., 2004. Should euthanasia be legal? An international survey of neonatal intensive care units staff. Archives of Disease in Childhood-Fetal and Neonatal Edition, 89(1), pp.F19-F24.

Fox, J. and Videmšek, P., 2019. Exploring the mental health and spiritual recovery of an expert-by-experience: a discussion of the unique contribution social workers can make to support this journey. Ljetopis Socijalnog Rada (Annual of Social Work), 26(2), pp.235-256.

Jug, R., Jiang, X.S. and Bean, S.M., 2019. Giving and receiving effective feedback: A review article and how-to guide. Archives of pathology & laboratory medicine, 143(2), pp.244-250. Khan, S.F., 2017, March. Health care monitoring system in Internet of Things (IoT) by using RFID. In 2017 6th International Conference on Industrial Technology and Management (ICITM) (pp. 198-204). IEEE.

McCall Smith, A., 1996. Euthanasia: the law in the United Kingdom. British medical bulletin, 52(2), pp.334-340.

McCutcheon, R.A., Marques, T.R. and Howes, O.D., 2020. Schizophrenia—an overview. JAMA psychiatry, 77(2), pp.201-210.

Onwuteaka-Philipsen, B.D., van der Heide, A., Muller, M.T., Rurup, M., Rietjens, J.A., Georges, J.J., Vrakking, A.M., Cuperus-Bosma, J.M., van der Wal, G. and van der Maas, P.J., 2005. Dutch experience of monitoring euthanasia. Bmj, 331(7518), pp.691-693.

Otero, J.M.R., Díez, N.L. and López, M.P., 2021. Transparency Policies in European Public Broadcasters: Sustainability, Digitalisation and Fact-Checking. Social Sciences, 10(6), p.217. Poston, W.C., 1990. The biracial identity development model: A needed addition. Journal of Counseling & Development, 69(2), pp.152-155.

Rechel, B., Maresso, A. and World Health Organization, 2019. Health Systems in Transition: template for authors 2019.

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